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World Moving & Storage Ltd



World Moving & Storage Best of the Best in Customer Service

New Zealand moving company World Moving & Storage has been named the ‘best of the best’ for Excellence in Customer Service Delivery at the 2021 Westpac Auckland Business Awards.


Director Bruce Reid said it was an incredible feeling for World Moving & Storage to be measured against other businesses and determined to be the best. “[My fellow director] Dave and I couldn’t be prouder of the amazing group of people we work with. They thoroughly deserve the recognition, because they have earned it.”


World Moving & Storage is a New Zealand owned company that has built its reputation on providing outstanding customer service. “Our team get that the job they are doing comes with some pretty stressed people and our job is to put them at ease,” said Bruce. “We want to make every move easy for our customers, and for our “it’s ok, we’ve got this” approach to give them peace of mind that their move is in safe hands.”


“We get emails each day from people we have moved who want to say thanks. These messages are passed on to the team – because it’s always nice to get a thank you – but also to reinforce that they made a difference to someone’s move experience.”


“We are excited that New Zealand has re-opened to the world so we can continue to support our international customers with their moves to or from New Zealand, and provide the award winning customer service experience we have built our reputation on,” added Bruce.


In their comments the judges said World Moving & Storage was a “truly remarkable business, growing and scaling through service-based principles.” Bruce is a little more circumspect: “Such feedback is humbling,” he says. “Our team do a great job, but we have a focus on making good better, and better great!”


The 2021 Westpac Auckland Business Awards received over 1,200 entries across nine categories and culminated with a ‘best of the best’ dinner hosted by the Auckland Business Chamber, with the Excellence in Customer Service Delivery award sponsored by Barfoot and Thompson.


About World Moving & Storage

World Moving & Storage has 20 years of International moving experience, with an established network of trusted move partners in key countries around the globe. With crews of full-time, professional movers, World Moving & Storage provides an award-winning customer service experience, making International and New Zealand domestic moves of any size easy. We are proudly New Zealand owned and operated.